August 22, 2017  

POS Counter

➤ Counter PA cannot login if counter is not allocated by  supervisor

 From DAILY Operations in Dashboard after login, PA has to first do shift begin and accept the allocation is supplied by supervisor from back office


 Now PA can perform all the day to day counter                                     transactions

 As and when any cash, stationary, IPO required 
counter PA can raise request allocation and get from POSBO.

 Counter PA can book multiple transactions for a single                       customer and collect amount at once for all transactions.

➤ Counter PA can save the customer details (Sender                              &Addressee) by clicking on “Add Customer” Button
          
 Can hold the transaction by clicking on “Bill Hold” 
button, and revoked later so that time can be saved.

 Compare & Book facility available for domestic and                              international   mail separately where giving weight & 
PIN-CODE will populate   amounts for different services.

BO Stamps & Stationary Sales are to be deducted                                 from BO_   BOOK_ITEM in Miscellaneous Services option

Additional info button to choose more options like Re                         booking,found in letter box, postal service, defense 
article and c/o postmaster etc are available during 
booking an article

 Counter Stamp Sales are to be done from Product Sales
 option.

Cash in hand in Counter PA is readily shown on screen and 
 checks the figure physically and transfers through Balance
 transfer option after closing of counters.

 After supervisor approval from Back Office perform shift 
 end and  take all reports and do Shift End.